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Posted 12 June, 2026

4400732-Senior Executive

ExlService Holdings, Inc.
Kochi, Kerala, India Full Time
Reference: 218_689623_EXL-SE-1374817

Job Description The Data Operations Analyst role will help provide expanded support for data insight roll out to marketing, Pursuits and key accounts teams. The role will help build, educate and strategically recommend next steps using data insight as the measure of performance across key programs, initiatives and campaigns. This role will be a critical piece in expanding the data service team, building out critical insight and expanding actionable insight for the teams listed as a trusted advisor within the data team. Responsibilities Build, validate, test and update reports and dashboards across the National Marketing and Communications team. The Data Operations Analyst need to understand client's requests and end goals, advice on best data sources, fields and user experience designs. Build and deliver reporting insights using different platforms (Power BI, Adobe Analytics, SproutSocial, IBS, etc.) Provide rigorous assessment of the accuracy, validity and reliability of gathered information Working with Teams: Educating, Strategizing and Actioning Data Insight. Communicate insights effectively on delivered reports, dashboards, and presentations, making sure our internal clients fully understand the implications and conclusions that can be drawn from the data. Actively developing new methods, processes, best practices to be rolled out across the teams involved. Creating templates and standard work using analytical tools to automate as much data insights as possible. Ensure data quality through constant testing and review of filters. Actively working with Global Digital and Global Firms on sharing information and learning what can be done to optimize the data insight team at KPMG Canada within the Agency. Meet with the Global team Taking best practices and applying them to our daily work if needed. Qualifications 2+ years of relevant work experience Experience with data visualization software (Power BI, Tableau) Experience with Digital Marketing analytics software (Adobe Analytics, SproutSocial, IBS, etc.) Strong attention to detail Excellent analytical and problem-solving skills Ability to clean and dive into messy data to find insights Advanced knowledge of MS Excel Intermediate experience with relational databases (i.e. SQL, mySQL) is a plus Strong written and oral communication skillsEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

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