4400398-Lead Assistant Manager

Key Responsibility Areas including preferred Skills and Experience Prior experience in all Accounts Receivable functions including Billing, Cash Application, Collections, Dispute Management, Exception handling, Reporting and Month-end deliverables. Have good understanding of O2C module on ERPs Interact with customers, requestors, and other stakeholders. Good understating of accounting concepts Day to day team & process management experience Strive to exceed SLA parameters Acumen for quality and improving timelines Manage the client disputes, sending billing statements Identify training needs, arrange trainings and evaluate post training performance Have flair for process improvements and automation opportunities Good MS Office knowledge Undertake additional responsibilities and display leadership qualities Competencies: Knowledge of the process and systems High level of computer proficiency and excellent MIS skills Ability to coach and give feedback on an ongoing basis Clear written and verbal communication High level of Customer Service and Quality Orientation Strong Communication and Motivational Skills Ability to lead in a continually challenging environment Effectively plan, prioritize and execute everyday floor operations Eligibility Criteria: Good communication skills both written and verbal Should have 4-6 Years of experience Should have experience of managing a team of 15 to 20 members Must carry experience with SAP for Order to Cash processes. Should have good experience and understanding of billing processEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.