4400117-Senior Executive

Job Description ;Position Title/Responsibility LevelSr. Associate, ;Sales Audit ;FunctionFinance OperationsReports to ;Lead Assistant Manager - Finance OperationsSupervisorAsst. Manager ;Permanent/ TemporaryPermanentSpan of ControlN.A.Location ;Bangalore, India ;Basic Function ;The position is responsible for performing a variety of accounting functions related to Sales Audit- RetailFollow-up with Client for timely receipt of resolutions.Maintain data and records in accordance with accounting standards & principlesExposure to following areas will be preferred in O2C Process:Cash ApplicationStore Query AttendingChargeback ManagementComplete ReconciliationsMonth End Close work and,Other Adhoc tasks ; ;Essential Functions ;Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved ;Resolutions to Chargeback cases ;To ensure accurate data entry for Missing TransactionsPerform Cash Balancing with accurate data entry and perfect matching of sales and deposits.Follow-up and resolve missing deposits from stores.Perform reconciliation to the bank for Cash BalancingAny other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activitiesEnsure that the assigned targets are met in accordance with SLA and Internal standards ;Performance parameters ;Attendance & Schedule AdherenceTimeliness & AccuracyPolicy CompliancesTeam objectives ;Primary Internal Interactions ;LAM for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performanceManager for the purpose of settling issues left unresolved by the LAMSubject Matter Expert for the purpose of handling process related issues, queries and escalated transactions ; ;Primary External Interactions ;Sales Audit TeamClient trainers, SMEs and Operations for the purpose of developing and updating training.Escalations at the client end for the purpose of seeking clarifications & answering queriesSkills ;Technical SkillsGood computer navigation skillsStrong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel & Word are a critical requirementExposure to SAP ; ;Process Specific SkillsStrong knowledge of O2C Process ;Accounting principles and Accounts Receivables conceptsExcellent Communication Skills (Both Written and Oral) ;Soft skills (Desired)Self disciplined and result orientedTeamwork/ Managing Self / Adaptability ;Ability to multitaskData gathering ability/ Eye for detailCoaching and Feedback ;Soft Skills (Minimum)Good Communication Skills (Both Written and Oral)Business awareness ;Customer Service FocusActive listening skillsPresentation and Facilitation Skills ;Education Requirements ;Graduate in Accounting / Commerce with at least 15 years of education ;Work Experience Requirements ;Total work experience should be 1 - 3 years in the field of Finance/Accounts (preferably in O2C Accounts Receivable Processes) ;Other Requirements ; ;Annexure: ; ; ; ; ; ;Acknowledgement ; ;(acknowledge that the information contained in this document is factual and complete) ; ; ; ;___________________________________ ; ; ; ; ; ___________________________________________ ; ; ; ; ; _____________________ ;Candidate ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;Supervisor/Manager ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;Date ; ; ;EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.