Posted 12 June, 2026
Senior Associate-Order to Cash-Collections
ExlService Holdings, Inc.
Bengaluru, Karnataka, India
Full Time
Reference: 218_689623_5603
- Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators
- Achieve monthly cash collection targets by actively chasing customers
- Attend and participate in collection meetings by updating and keeping manager informed of current statuses.
- Enforce credit policy and assure adherence to accepted standards
- Establish and maintain positive relationships with cross functional teams involved in AR process
- Maintain agreed upon reporting metrics associated with individual portfolios
- Ability to negotiate and manage relationships
- Strong problem solving and customer service skills
- Ability to Prioritize and multi-task is essential
- Run credit checks on new business
- Process month end closing entries in a timely manner
- Involvement on Special Projects as necessary
- Minimum of 3 years Collections experience in a fast-paced target driven business
- Confident, adaptable and ability to work effectively under pressure
- SAP & QuickBooks system experience an advantage
- Preferred skills in pivot tables, VLOOKUP's and spreadsheets
- Strong communication, interpersonal, detail and team oriented, problem solving skills
Graduate with min 3 Years in AR collections
Gather data from internal stakeholders and review the quality of input
Prepare/review workpapers for filing tax returns for federal, state, and local entities.
Maintain supporting workpapers and all correspondences in the documents repository
Complete tasks assigned by the supervisor
Maintain tax calendar