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Posted 12 June, 2026

2014805-Senior Executive

ExlService Holdings, Inc.
Gurugram, Haryana, India Full Time
Reference: 218_689623_EXL-AM-1455537

Detailed JD.Qualifications for this role typically include a strong attention to detail and a comprehensive knowledge of fraud prevention techniques and tools. Candidates should be proficient in working with various software applications and possess a solid understanding of relevant laws and regulations related to credit fraud. This position demands excellent analytical skills, industry expertise, and the ability to perform effectively in a fast-paced, shift-based environment.The job description typically includes the following responsibilities: ;Monitoring Transactions: Continuously monitor credit card transactions and account activities to identify any unusual or suspicious patterns. Conduct thorough investigations into complex fraud cases.Fraud Detection: Identify trends such as account testing, enumeration, and high-risk merchant behavior.Record Keeping: Maintain detailed records of all suspected fraudulent activities and the actions taken to address them. Analyze large datasets to identify trends and anomalies.Compliance: Stay up to date with industry regulations and ensure compliance with all relevant laws and regulations related to credit card fraud prevention. Ensure adherence to client SLAs, process guidelines and quality standards.Communication: Communicate effectively with team members, customers, and other departments within the organization.Continuous Learning: Stay informed about emerging fraud trends and evolving fraud prevention technologies.RequirementsBachelor's/ Master's degree and any Industry related certifications such as CFE, ACAMS.Proven experience in fraud detection and risk management. ;Strong analytical and problem-solving skills. Proficiency in data analysis tools (e.g. Excel, SQL)Excellent written and verbal communication skills.Ability to work independently and as part of a team.Shift flexibility is essential - must be open to working weekends, rotational shifts.For the A2 position, 3 to 5 years of relevant experience is required, while the B1 position requires 5 to 8 years of experience.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

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