4925109-Senior Executive

Understand the basic aspects of Cash Application & Account Receivable Process. Process and apply all cash received daily in the workflow by check and credit card. To research and prepare for conversion any duplicate or overpayments. The processor will be reviewing the information against specific criteria: Monitor the queue and apply customer's payments through the client specified portal. Working on Unapplied Cash. Retrieve missing remittance information and apply payments Transfer, Re-batch or split payments as per instructions Actively communicate with the branches and collectors in the initiation and processing of customer refunds - collect supporting documents, record adjustment entries in client systems and submit refunds. Create and email reports to branch/customer. At month end make sure that all the cash was assigned and applied, all unassigned payments were researched and converted Ability to utilize multiple screens on systems to assess and research account information Intermediate skills in Microsoft word, Excel and Outlook Typing speed of >=30 wpm with 90% accuracy Demonstrate a willingness to change within the technological/systems environment Adjust well to new situations and changing priorities Focus on the highest priorities first and be well organized Consistently acts with a sense of urgency Commitment to appropriate level of service Interacts in a positive manner Ability to handle fluctuation in workflow Ability to work independently and in a team environment Present information in a clear, concise, and logical manner Listens carefully and attentively Take initiative to stay informed and keep others informedEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.