1970750-Senior Manager

JOB TITLE: Implementation cum Project ManagerJOB TYPE: Contract, WFO/client locationLOCATION: MumbaiMAIN DUTIES/RESPONSIBILITIES:Technical & Delivery Leadership Own and manage the entire lifecycle of wallet implementation projects-from initiation and planning to certification and go-live. Lead architectural and technical specification reviews, ensuring alignment with digital wallet provider and Visa standards. Oversee API integration efforts, including ISO and API formats for card payment processing. Ensure secure and compliant implementation of VTS, including token provisioning, ID&V flows, and fraud mitigation strategies. Drive operational readiness assessments, provisioning workflows, and performance validation.Stakeholder & Project Management Act as the primary liaison between internal teams, clients, wallet partner, and other external partners. Coordinate cross-functional efforts to ensure timely, compliant, and high-quality delivery. Facilitate collaboration across business, technology, and compliance teams, resolving roadblocks and aligning priorities. Lead project planning, resource allocation, milestone tracking, and risk management. Communicate project status, risks, and dependencies to senior leadership and client stakeholders.Compliance & Certification Guide clients through the digital wallet technical specification, certification process, including lab testing. Ensure full compliance with digital wallet functional/operational guidelines and Visa's functional and security requirements. Maintain detailed documentation, audit trails, and readiness for internal and external reviews. Monitor and report on key performance indicators such as provisioning success rates, fraud rates, and user adoption metrics.SKILLS & EXPERIENCEQualifications & Expertise: Strong knowledge of card payment processing standards (ISO, APIs). Proven experience in API implementation and integration projects. Deep understanding of Visa Token Service (VTS), issuer APIs, and mobile app provisioning. Familiarity with digital wallet specifications, operational guidelines, and certification processes. Demonstrated ability to manage multiple stakeholders including clients, technical teams, and external partners. Excellent project management skills with a track record of successful end-to-end delivery. Bachelor's or Master's degree in Computer Science, Engineering, Business, or related field. Certification in Project Management or Agile methodologies. Prior experience with Visa, MasterCard, or other payment networks is a strong advantage.Experience: 8-10 YearsEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.