Posted 12 June, 2026
4399614-Manager
ExlService Holdings, Inc.
Bengaluru, Karnataka, India
Full Time
Reference: 218_689623_EXL-M-1319830
Key Responsibilities: Tax Engine Configuration: Configure and maintain Vertex Tax engine or other tax engines to ensure accurate tax calculations and compliance. US Sales and Use Tax (SUT): Apply basic knowledge of US SUT to support tax-related processes and ensure compliance. Troubleshooting and JIRA Management: Raise and manage tickets in JIRA, follow up with fintech teams to resolve issues promptly. Process Mapping and Solution Design: Analyze and map business processes to identify and implement effective tax solutions. Attention to Detail: Ensure accuracy and thoroughness in all tax-related configurations and processes. Independent Work: Demonstrate the ability to work independently, manage time effectively, and take initiative in problem-solving. Qualifications: Experience with Vertex Tax engine configurations (preferred) or other tax engines. Basic understanding of US Sales and Use Tax (SUT). Proficiency in troubleshooting and managing JIRA tickets. Strong analytical skills and attention to detail. Ability to map processes and design solutions. Self-starter with the ability to work independently and manage multiple tasks.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.