3779961-Senior Manager

Technical Expertise: Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities. Stay current with industry trends, emerging technologies, and competitor offerings.` Customer Engagement: Engage with prospective clients to understand their technical requirements and business challenges. Conduct needs assessments and provide tailored technical solutions. Solution Demonstrations: Deliver compelling product demonstrations that showcase the features and benefits of our solutions. Customize demonstrations to align with the specific needs and use cases of potential customers. Collaboration with Sales: Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies. Assist in the preparation of technical proposals, RFP responses, and other sales materials. Technical Presentations: Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products/services. Address technical inquiries and concerns during the sales process. Proof of Concept (PoC): Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions. Customer Relationship Building: Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support. Qualifications: Bachelor's degree in a technical field Proven experience in a technical pre-sales or similar role in the technology industry. Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products/services]. Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. Ability to work collaboratively in a team environment and interface effectively with internal teams.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.