4423281-Manager

Job Title: Manager - Agentic AI & Applied NLP Experience: 7-10 years Location: [Insert Location] | Type: Full-time Role Overview We are looking for a hands-on AI Manager with strong experience in NLP and GenAI to build intelligent, autonomous systems using LLM-powered agents. This role is ideal for someone with a builder mindset, who can lead the development of task-driven agentic workflows and coordinate across teams to deliver scalable AI solutions. Key Responsibilities Design and build multi-agent systems for real-world tasks such as document understanding, claims triage, compliance monitoring, and knowledge retrieval. Implement LLM-based agents that can plan, reason, interact with tools, and collaborate with other agents or humans. Develop core agent capabilities like tool calling, context retention, memory integration, and decision-making. Work with libraries like LangGraph, LlamaIndex, Semantic Kernel, or AutoGen to orchestrate and evaluate agent pipelines. Integrate agents with retrieval systems (RAG) and external APIs for tool-augmented execution. Collaborate with AI platform and backend teams to deploy and monitor these agents in production environments (Cloud Run, K8s, Vertex AI). Mentor junior team members and lead proof-of-concept efforts for agentic use cases. Contribute to reusable templates, design patterns, and architectural blueprints for scalable agentic systems. Qualifications 7-10 years of experience in AI/ML with deep focus on NLP, GenAI, or cognitive architectures. Proven experience with LLMs (OpenAI, Claude, Gemini, or open-source models) and prompt engineering. Hands-on experience with agent orchestration libraries (LangGraph, AutoGen, CrewAI, etc.). Understanding of tool use in LLMs (function calling, plugins, API interaction). Familiarity with cloud-native AI platforms (Vertex AI, SageMaker, Azure ML). Experience in integrating agents with vector databases (Pinecone, FAISS, Weaviate) and retrieval mechanisms. Comfortable translating fuzzy business problems into autonomous task pipelines.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.