4423307-Senior Manager

Key Responsibilities:Define strategy and roadmap for AI agent systems and LLM applications.Lead multiple teams or large-scale AI initiatives focused on fine-tuning, hybrid model integration, and autonomous agent orchestration.Drive adoption of frameworks like LangGraph, AutoGen, or CrewAI for complex workflows (planning, reasoning, tool use, and memory).Ensure architectural robustness, scalability, and resilience of AI systems in production.Collaborate with executive leadership, product owners, and external stakeholders on technical direction and impact.Establish engineering standards and mentor across levels (LAMs, Managers, Architects).Requirements:Expert in LLM fine-tuning, GPU optimization, and AI agent orchestration.Demonstrated success in designing and deploying LLM systems at scale.Deep understanding of cloud-native architectures (ECS, AKS, Lambda), API design, and MLOps practices.Strong leadership, cross-functional collaboration, and communication skills.Hands-on experience with at least one cloud platform: AWS, Azure, or GCP.Understanding of containerization (Docker) and orchestration (Kubernetes)Knowledge of microservices architecture and API gateways.Nice to Have:Experience managing budgets, vendor relationships, and high-impact cross-team projects.Experience with telephony APIs and platforms such as Twilio, Amazon Connect, or Genesys Cloud.Familiarity with AI safety, human-in-the-loop strategies, and responsible AI practices.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.