Posted 12 June, 2026
3562753-Senior Manager
ExlService Holdings, Inc.
Gurugram, Haryana, India
Full Time
Reference: 218_689623_EXL-SM-987866
Job Summary: As a Senior Manager for Analytics, you will be responsible for leading and managing the analytics function within the organization. Your primary focus will be on extracting valuable insights from data to drive strategic decision-making and business performance. You will oversee a team of analysts, work closely with cross-functional teams, and contribute to the development of data-driven strategies. Key Responsibilities: Leadership and Team Management: Lead and mentor a team of analysts, data scientists, and other analytics professionals. Foster a collaborative and innovative team culture. Provide guidance and support in professional development. Strategic Planning: Collaborate with executive leadership to align analytics initiatives with organizational goals. Develop and implement a comprehensive analytics strategy. Project and delivery management, Case study and While paper generation Data Analysis: Conduct in-depth data analysis to identify trends, patterns, and insights. Utilize statistical methods and predictive modeling to forecast business outcomes. Reporting and Visualization: Design and create dashboards and reports that effectively communicate insights to stakeholders. Ensure the accuracy and reliability of analytics reporting. Data Governance: Establish and enforce data governance standards and best practices. Ensure data quality and integrity across all analytics activities. Cross-functional Collaboration: Work closely with various departments to understand business needs and provide data-driven solutions. Collaborate with IT and other relevant teams to integrate analytics solutions into existing systems. Technology and Tool Management: Stay abreast of the latest analytics tools and technologies. Evaluate and implement new tools that enhance the efficiency and effectiveness of analytics processes. Skills and Qualifications: Analytical Skills: Strong analytical and problem-solving skills. Proficient in statistical analysis and data modeling. Leadership Abilities: Proven experience in leading and managing a team. Ability to communicate complex analytical concepts to non-technical stakeholders. Technical Proficiency: Proficiency in data analysis tools such as Python, R, or SQL. Experience with data visualization tools (e.g., Tableau, Power BI). Business Acumen: Understanding of business operations and the ability to translate business needs into analytics initiatives. Communication Skills: Excellent verbal and written communication skills. Ability to present findings and recommendations to executive leadership. Education and Experience: Bachelor's or Master's degree in a relevant field (e.g., Data Science, Statistics, Business Analytics). Several years of experience in analytics, with a track record of progressively increasing responsibility.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.