4400018-Executives

Role Responsibilities Participate in training to develop knowledge in all systems Integrate procedural changes into daily routine Achieve individual productivity and quality goals Support other team members in meeting service expectations Aid in the training of others, as needed Provide quality review to ensure accuracy Adhere to Company Policies and Procedures Stay current with system and procedural changes to bill entry process. Identify trends with bill entry errors and bring to management attention. Understanding of transportation operations, freight flow, terms. Understanding of bill fl ow process (which can diff er between operating companies) Understanding of 'downstream' effects of bill entry accuracy Primary Internal Interactions Assistant Manager - Operations for the purpose of reporting performance, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the Assistant Manager CCEs (Team Members) for the purpose of seeking co-operation and clarification on process related matters and providing assistance and support when required. SME/Process trainer for the purpose of training as and when required. Primary External Interactions Non-Minimum Qualification Graduate with Computer literacy (MS Office and Domain knowledge). This would mean 15 years of formal education (12years in school plus 3 years in college)EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.