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Posted 12 June, 2026

2067990-Senior Manager

ExlService Holdings, Inc.
Gurugram, Haryana, India Full Time
Reference: 218_689623_EXL-SM-1309764

About The Role: The Senior Risk Manager, Loss Forecasting will be an organized and motivated team player with a strong sense of ownership. As a key member of the credit risk management team, you will be responsible for creating and tracking appropriate KPIs, developing and maintaining forecasting frameworks and processes, and serve as an active team player in credit reviews. You will develop and maintain forecasting, CECL and Stress Testing models for fintech products and will be expected to find opportunities to enhance and automate existing processes. What You'll Do Collect and analyze data to identify credit risk (delinquency, roll rate, charge-off and prepayment) trends and drive insights to further strengthen loss forecasting analytics. Craft dashboards to track KPIs around portfolio performance, including deep diving into credit strategies and their impact on it. Develop and maintain loss and prepayment forecasting processes for every consumer product fintech offers. Extend analytical support to advance fintech collections strategy and build forecasting frameworks for key collections KPI's. Use analytical techniques to mine loan characteristics/performance data to extract valuable insights for the business. Use data visualization techniques to develop relevant reports for Senior Management. Track industry environment and competitor landscape to support the business. Correlate Macro-Economic conditions with fintech internal loan performance to support recession readiness and long-run planning. Leverage forecasting outputs in the monthly allowance process (CECL) and identify areas where qualitative adjustment is needed. Support planning and budgeting exercises within the company by leveraging forecasting assumptions and outputs. Work closely with key partners to ensure forecast and allowance assumptions are accurate. About You 5+ years of experience in credit, analytics, risk management, data science, or information management. Bachelor's or master's degree with a quantitative background (e.g. Statistics, Math, Engineering, Economics). Strong technical skills such as SQL, SAS, Python. Experience with BI/data visualization tools (like Tableau or Excel to create dashboards). Excellent written and verbal communication skills, including the ability to communicate project scope in documentation and presentation format. Experience in the Financial / FinTech industry is a plus. Previous experience with loss forecasting and collections analytics, allowance and stress testing is a plus. Location Preference: Gurugram / BengaluruEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

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