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Posted 12 June, 2026

Senior Executive-Medical billing-AR Calling

ExlService Holdings, Inc.
Chennai, Tamil Nadu, India Full Time
Reference: 218_689623_6847

Sr. Executive- AR caller:

Qualifications: Graduation in any stream

Experience: BPO Experience - 3-6 years

US Healthcare AR experience preferred

Communication Skill:

Excellent oral and written communication skills

Working Hours:

40 hours per week as Full-time employee

Shift time: 7:30 PM IST - 4:30 AM IST

Weekends Off

Telecommuter/Internet requirements, if applicable:

High Speed internet connection at home, must be broadband

Must understand and adhere with telecommuter policy

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.
  • Qualifications: Graduation in any stream
  • Experience: BPO Experience - 3-6 years
  • US Healthcare AR experience preferred
  • Excellent oral and written communication skills

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NA

  1. Interact and probe the insurance representative to get the required status update and have the claim resolved
  2. Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
  3. Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket,
  4. Review claims that have not been paid by insurance companies,
  5. Check insurance information provided by patient if it is insufficient or unclear,
  6. Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance,
  7. Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information,
  8. Post cash and write off the contractual adjustments accordingly while working on the accounts,
  9. Meeting daily/weekly and monthly targets set for an individual
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