5089084-Assistant Manager

Excellent knowledge of end-to-end P2P process.Should have performed Invoice Processing, Vendor, TnE with good communication skills.Good knowledge on account payable principle and conceptsContact with customers via email and MS Teams on a day-to-day basis. ;Act as Voice of the Customer internally to represent customer needs and wants. ;Strong experience working with Excel/Spreadsheets.Excellent verbal and written communication skills and is a fluent speaker/writer in English.To impart process training to all new joiners. ;Provide and accept on time feedback on process training and ensure timely corrective action.To clear the assist queue daily and provide feedback to team members.Compliance rules and regulations are a part of process / product knowledge.Tested as a part of process and product knowledge.Should be able to judge in case the request is to be escalated or not for further clarification.Knowledge of Company Wide ProceduresShould be able to meet agreed upon KPIs as per Client, their operational definitions, and targets.Able to deliver on all the performance metrics.Client Reporting (any client systems where client reports are generated / updated)Speaks, writes, converses fluently and convincingly with team members / clients.Shows awareness of goals and standards. Follows through to ensure that quality and productivity standards are met.Cooperates, supports, and works well with others in pursuit of team goals.Gathers and analyses data to solve problems fast and effectively after evaluating possible options.Understands and aligns with the organizational targets in a flexible manner and makes plans to achieve them speedily and effectively.Is committed to understand customer needs and responds quickly with the best solution.EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.