Assistant Manager-Order to Cash-Collections / Credit (Portfolio) Management

• Monitor customer accounts to ensure payments are received within agreed terms
• Maintain accurate records of customer accounts, credit limits and collection activities
• Prepare regular reports on debtor balances, aging analysis and collection performance
• Chase overdue invoices via emails and calls and update reports in real time
• Liaise with all relevant departments to resolve disputes and discrepancies
• Escalate high-risk accounts to management and recommend appropriate action
• Prepare cash forecast files based on multiple factors
• Need to align with cash application team to ensure correct allocation of cash receipts
• Calls with Agency and Client to provide update on debtor report
• Meet defined SLAs for timeliness, accuracy and responsiveness

bachelors / master's degree in finance, economics, business administration, or a related field is required; an MBA 7 - 11 years

Collection and credit control experience