Posted 12 June, 2026
4585149-Assistant Manager
ExlService Holdings, Inc.
Bengaluru, Karnataka, India
Full Time
Reference: 218_689623_EXL-AM-1364692
Key Responsibility Areas including preferred Skills and Experience Perform all HR related activities from Hire to Retire including, Dispute Management, Exception handling, Quality audits and Reporting and Month-end deliverables. Have good understanding of all HR modules on ERPs Accountable and responsible for any critical or risk involved cases to ensure a quick and timely response Accountable to ensure noise free delivery in operations Performs special projects and other duties as assigned d Acumen for quality and improving timelines Identify training needs, arrange trainings and evaluate post training performance Have a flair for process improvements and automation opportunities Excellent MS Office knowledge and experience in reporting Undertake additional responsibilities and display leadership qualities Competencies: Knowledge of the process and systems High level of computer proficiency and excellent MIS skills Ability to coach and give feedback on an ongoing basis Clear written and verbal communication High level of Customer Service and Quality Orientation Strong Communication and Motivational Skills Ability to lead in a continually challenging environment Effectively plan, prioritize and execute everyday floor operations Eligibility Criteria: Should have 2-4 years of HR experience Excellent operational skills Good communication skills both written and verbal Should have an experience of managing a team of 10 members Experience in SAP/ServiceNow and SuccessFactors and all HR related platforms Should have excellent comprehension skills Attention and eye for detail and accuracy Demonstrates good time management and organizational skillsEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.