4400294-Manager

Job Description - Product Owner/Business Analyst Position Title, Responsibility Level Product Owner/Business Analyst Function OSI Audit Reports to Sr. Manager Regular/Temporary Regular Grade C1 Location Noida, India Responsibilities Drive Large Roadmap Projects as assigned Work with Business Analysts daily and collaborate with Dev, QA and UI/UX Teams, engage with Stakeholders on requirements, approach and UAT Engage in stakeholder sessions, oversee requirement gathering and UAT Review and give feedback on new user stories created by BA team, seek Platform Owner inputs as needed, drive the translation of Epic work requirements and priorities into features Work with Scrum Master and Team to help prioritize and address blockers Create User Stories and other project artifacts as required Work with Platform Owner and Stakeholders to define strategies for project implementation based on scale and complexity of the deliverable, including planning with Operations, communicating timelines and planning downtime, training, publishing of release notes Work with Platform Owner, Scrum Team and business stakeholders to manager scope of projects - assessing and evaluating change requests for feasibility and impact on overall project Work with Platform owner and Business Stakeholders to measure estimated business value of new projects, then assist with measurement and assessment of outcomes to determine whether intended business value was achieved Responsible for review and prioritization of production issues: Collaborate with Business Analysts assigned for initial triage to review incoming items Work with the Platform Owner for feedback on handling of incoming issues Provide feedback to help desk on quality of incoming escalated tickets, seeking to improve the efficiency of the process and prevent unnecessary escalations Work with Platform Owner to plan and conduct Backlog Refinement sessions and keep Product Backlog for upcoming sprints at optimal levels Work with Platform owner to plan future sprints to support Large Roadmap Project progress Attend all Agile Ceremonies for all Platform Scrum Teams as is feasible (Grooming, Daily Standup, Sprint Planning, Scrum of Scrums, Retrospective) Assist Platform Owner by communicating the vision of the platform to the Team and helping guide the Team towards that vision on a daily basis Engage with Platform Owner to provide feedback from end users, identify risks sand opportunities for improvement and helps drive long term direction of applications within the platform. Respond to inquiries from stakeholders (PO & Business) within 1 business day Skills Skillset Property and Casualty Insurance knowledge IT Business Analysis experience Detailed understanding of IT Project Documentation is mandatory Experience to define scope of projects and user story articulation Familiarity working within a project management framework Direct client-facing / consulting experience Time management skills, able to delivery within set timelines Analytical and problem solving skills Quality Assurance and Testing Soft skills (Desired) Excellent oral/written communication and presentation skills Exhibit leadership skills for a project at the program level. Good team skills and ability to work effectively with others throughout the organization Technical aptitude Ability to organize and manage multiple priorities in a timeline driven environment Education Requirements B.TECH / MCA / MBA / PGDM (Insurance) Certifications in insurance (FLMI) or IT Business Analysis preferred Work Experience Requirements: 9 to 14 years of overall experience Minimum 7 years of experience as a Business Analyst EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.