AR Trainer-Hyderabad

Pre-Requisites:

• 4+ years' of total experience in medical billing/RCM

• Excellent presentation and communication skills

• Good interpersonal skills

• Good coaching & mentoring skills

• Knowledge of MS office basics is required (Excel, PPT, Word)

• Experience as a quality control analyst and/or as Process coach roles will be an added advantage

Job Description - Roles and Responsibilities:

• Deliver new hire training program for New hires and Laterals as required in office or Training from home using Online Learning Platform

• Measure and document trainee performance

• Provide feedback & monitor learning curve

• Training on Communication & telephone etiquette.

• Conduct Mock calls for trainees

• Keep records of metrics for the training function

• Training delivery standardization

• Ensuring 85% through put

• Developing Skill based curriculum / Assessment

• Provide Coaching & Feedback to enhance trainee performance.

• Deliver refresher training sessions

• Participate in calibrations to ensure consistent scoring & feedback delivery

• Interview candidates when requested