Associate Quality Director

Create and manage operational frameworks to deliver high-quality work in the field of RCM.

Create quality frameworks to drive process excellence for INFINX in an RCM context using DMAIC, lean six sigma, or other process suitable quality methodologies.

Work with delivery leaders to launch and lead quality projects across INFINX

Set up and manage transactional quality frameworks including quality assessment checklists (for quality assurance leaders), identify CTQ quality metrics, create periodic quality reports

Work with delivery and training functions to create feedback loops from quality assessment to training and operations management

Familiarity in US RCM.

Ability to work with teams across geographies

Demonstrated ability to lead & motivate a team to achieve business unit goals

Extremely high-energy team player with a burning desire to succeed in a fast-paced environment and rapidly evolving market

High degree of integrity, work ethic, and analytical abilities

Track record of delivering high-quality services