Service delivery manager

This role is for one of the Weekday's clients

Min Experience: 10 years

Location: Hyderabad

JobType: full-time

Requirements

Over 10 years of experience in SAP Basis operations and projects, covering areas such as SAP S/4HANA, ERP, BW, SCM, CFIN, and PaPM.

Solid knowledge of SAP RISE implementation, including roles and responsibilities (R&R).

Proven experience in IT infrastructure or IT application projects/operations, with strong skills in influencing and collaborating with teams located remotely across different regions worldwide.

Proficient with databases like Oracle, HANA, and SQL Server, as well as operating systems including Linux RedHat and Windows Server 2016 or later.

Familiarity with cloud solutions, specifically Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), preferably Azure.

Deep understanding of the SAP RISE operating model and hybrid landscapes combining on-premises and cloud environments.

Knowledgeable about cloud and hyperscaler platforms (AWS, Azure, GCP) within managed SAP settings.

Experience in managing vendor relationships, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Strong English communication skills, both written and verbal, including presentation abilities.

Capable of operating efficiently in fast-paced and changing environments.

Experience or certifications related to DevOps and agile methodologies are considered advantageous.

Must have Skills

SAP S/4HANA

SAP Basis

Operations

Good to have Skills

SAP ERP

SAP BW

SCM