Roles & responsibilities
oEnsure consistency of quality definitions, fatal/non-fatal error handling, and SLAs across the engagement.
oMaintain knowledge repositories and job aids; support content lifecycle (create, review, version, retire) and metadata/taxonomy standards.
oImplement best practices for KM, contribute practical insights on tool configuration and usage.
oBuild and maintain reporting packs; ensure data quality, lineage, timeliness, and SLA compliance.
oMaintain project plans, RAID logs, status updates, and change control artifacts; facilitate working sessions and executive checkpoints.
oProactively identify risks/issues and implement mitigation actions; ensure documentation is complete and auditable.
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