Platform Engineer - Bangalore, India

Role : Platform Engineer JD

Essential capabilities

Work with CICD tools like Harness, Jenkins and demonstrate proficiency with cloud technologies - AWS and Azure

Work in an agile environment, attending stand-ups, retros, planning, showcases and other agile meetings and ceremonies

Work closely with scrum masters, asset designers and data consulting team to determine platform requirements and priorities

Demonstrate strong technical thought leadership that helps resolve technical barriers and roadblocks impacting delivery teams

Showcase work to stakeholders

Design & Build the code and structure for CI/CD enabling and infrastructure as code

Keep up to date with new tools and technologies relevant to the Service and proactively promote new tools and methodologies adoption

Be a go to person for Developers and Service team members for troubleshooting

Collect logs and metrics, build dashboards and monitor using Splunk, AppDynamnics and other tools

Work on ECS, Kubernetes, Kong and any serverless technologies

Automate using Ansible, Python, Bash, Puppet and Packer

Design and maintain the Cloud environments

Technical capabilities

DevOps experience in setting up CI/CD pipelines using a tech stack of GIT, AWS, Spring Boot, Jenkins, Artifactory and Java

Experience working with AWS, creating Terraform modules and associated code and end-to-end Instructure-as-code-automation

Knowledge on Kubernetes and Kafka is highly beneficial

Excellent knowledge of Ansible

Experience with microservices deployment and container technologies like Docker

Environment performance monitoring and reporting

Documenting practices, solutions, known issues, and common trouble shooting procedures

Ensure all systems, platforms and applications are compliant with and operating to relevant security and data protection standards

In-depth understanding of microservice architecture, API management and distributed systems concepts

Experience working in Agile/Scrum environment

Experience

It is expected that the role holder will most likely have the following qualifications and experience:

• Overall 6+ years of experience in devops

• At least 3 years experience in the following tools and capabilities:

• 1. Terraform

• 2. Kubernetes

• 3. Relational databases

• 4. Ansible

• 5. AWS and Azure native services like IAM, KMS, EBS, EC2, EKS, Azure RM, Azure key vault, Managed service identity etc

• At least 2 years experience in building and running applications in the cloud.

• Production support - experience for at least 2 years

• At least 3 years experience running vendor applications in the cloud, knowing how to escalate vendor issues etc

Key Accountability

Overall platform availability, cloud infrastructure provisioning and maintenance in Core banking modernization Domain and Switching Domain, this includes:

Cloud Infrastructure provisioning: AWS and Azure via automation using Terraform, Ansible, Kubernetes etc.

Handling Docker containers, patching containers, handling vendor-based applications in the cloud (COTS - commercial off the shelf)

Incident Resolution: In the event of incidents, resolving and restoring service as quickly as possible minimising outages.

Vendors and in-house team engagement: Escalating support calls to 3rd party vendor and / or in-house NAB support teams (e.g. database administrator team)

Ticket/ queue management: - Administration of support tickets and requests. Own and resolve repeated incidents and problems

Documentation: Proficient at writing support documentation for overnight processes for supported applications.

Ad hoc database work: Executing SQL queries to generate ad hoc reports and distributing them to the relevant parties.

Application Administration: Administering system configuration changes or database updates as required by the vendor or business.