Hardware / Networking Service Engineer

Executive - Customer Care 1. PURPOSE: Delivering excellent customer service & support. 2. KEY RESPONSIBILITIES: Trouble shooting & Networking on field in customer's place. Attending to customer's complaints & solving the technical issues. 3. DESIRED PROFILE: Education: Graduate with certification in Hardware & Networking from institutes like (Jetking, IIHT, Rooman etc.) Relevant Experience: 1-3 years of experience in working with complex trouble - shooting and handling technical issues. Should have hands on experience in field job, like: configuring, troubleshooting the issues related to hardware and networking at the clients location / customers place. Knowledge & Skills and Other attitudinal requirements: Self - Driven and goal oriented. Should be able to handle customer queries and should aim at Customer Delight. Good language fluency, excellent verbal & written communication skills. Should be technically sound.