Microsoft 365 Solutions Architect (Digital Workplace & Automation)

About the Role

This role is responsible for designing and optimising our Microsoft 365 ecosystem as the operational backbone of the company. You will help transform us into a fully digital, Automated and AI-enabled workspace by building structured systems across Teams, SharePoint, Power BI, Copilot Studio, and Power Platform.

This is not IT support. This is architecture and systems thinking - designing how information flows, how automation works, how templates are developed, how agents are deployed, and how teams collaborate efficiently within a connected Microsoft environment.

What You'll Do

• Architect and optimise our Microsoft 365 environment across Teams, SharePoint, OneDrive, Loop, Planner, and Power BI
• Design and help team best utilise and layout tools to optimum productivity like Loop, Planner, Teams etc.
• Design structured SharePoint architectures for projects, knowledge, templates, and data governance
• Build automations using Power Automate, Copilot etc and related tools to reduce manual processes
• Create and deploy Copilot Studio agents to support document search, reporting, knowledge queries, and workflow execution
• Develop dashboards and reporting systems using Power BI and other tools connected to live data sources
• Design templates, metadata structures, and digital standards
• Design templates, metadata structures, and digital standards
  
• Advise on licensing structures, governance, permissions, and scalability
• Identify inefficiencies and redesign workflows for speed, clarity, and automation
• Help leadership understand how to best use the Microsoft ecosystem strategically

What Skills You Should Have

• Deep understanding of Microsoft 365 architecture and ecosystem integration
• Strong SharePoint design and governance experience
• Experience building workflows in Power Automate
• Experience creating Copilot Studio agents or similar AI-driven tools
• Strong Power BI dashboard development capability
• Clear understanding of Microsoft licensing, permissions, and tenant structure
• Systems thinker who can design scalable digital environments
• Strong communication skills, able to explain technical concepts clearly to non-technical teams
• Proactive and comfortable working directly with leadership

Qualifications

• 5+ years' experience implementing Microsoft 365 solutions in a business environment
• Proven experience designing end-to-end digital workplace systems
• Experience working in SMEs, design/construction firms, or fast-growing businesses preferred
• Experience integrating AI tools within Microsoft environments is a strong advantage

About the Business

We are Interiors With Art (IWA), an international luxury design and construction firm with over 20 years of experience delivering high-end residential projects globally. With our head office in London and expanding operations in India, we operate with a technology-first and wellness-led mindset.

This role will help shape the next phase of our digital transformation.