Lead - Technical Support, Electrical / Mechanical

Required Qualifications & Experience
Bachelor's degree in Electrical or Mechanical Engineering.
10 to 15 years of experience in technical support roles within large-scale industrial operations, preferably in the coal, chemical, or energy sectors.

Educational Background
Bachelor's degree in Electrical or Mechanical Engineering is mandatory.
Advanced certifications in maintenance management or relevant technical fields are preferred.

Years & Type of Experience
10 to 15 years of experience in technical support, maintenance, or engineering roles.
Extensive experience in handling electrical and mechanical systems in industrial operations, with a focus on reliability and efficiency.

• Lead the technical support team in troubleshooting and resolving complex electrical and mechanical issues to minimize downtime and ensure operational continuity.
• Oversee the maintenance, repair, and optimization of critical equipment and systems within the Coal to Chemical operations.
• Collaborate with cross-functional teams to implement advanced technologies and best practices for improving operational efficiency and reducing costs.
• Develop and execute preventive and predictive maintenance programs to enhance equipment reliability and lifespan.
• Provide technical expertise in the design, installation, and commissioning of new systems and equipment.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Ensure adherence to safety standards and protocols in all technical operations, fostering a culture of safety and compliance.
• Support the Head Project in planning and executing strategic initiatives, including capacity expansion and process optimization projects.
• Train and mentor team members to build technical capabilities and ensure knowledge transfer.
• Stay updated on industry trends, emerging technologies, and best practices to drive innovation and continuous improvement.