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Posted 12 June, 2026

Admin Support Supervisor-Product Development-Technology/Digital Product Owner

ExlService Holdings, Inc.
India Full Time
Reference: 218_686800_3128

As the AI Architect Product Owner - Digital, you will be responsible for bridging the gap between AI technology and business needs. You will work closely with cross-functional teams including data scientists, engineers, designers, and business stakeholders to architect scalable AI-driven digital products and ensure alignment with business goals. The ideal candidate combines hands-on AI solutioning experience with strong product management capabilities, ideally within a digital or enterprise setting.

EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field.

3-6 years of experience in AI architecture, machine learning, or data product development.

Proven experience as a Product Owner or in a similar leadership role within digital/AI projects.

Strong understanding of AI/ML frameworks, tools, and cloud platforms (e.g., AWS, Azure, GCP).

Hands-on experience in designing end-to-end AI solutions and integrating them into digital products.

Excellent communication, stakeholder management, and problem-solving skills.

Familiarity with Agile/Scrum methodologies and product lifecycle management tools (e.g., Jira, Confluence).

Certification in AI/ML or Agile Product Ownership is a plus.

Define and own the vision, strategy, and roadmap for AI-driven digital products.

Architect scalable and robust AI/ML solutions tailored to business requirements.

Translate business goals into technical specifications and actionable product features.

Collaborate with data science, engineering, and UX teams to develop and deploy AI solutions.

Ensure ethical AI practices and compliance with data privacy and security standards.

Conduct market research and stay up to date on emerging AI trends and technologies.

Monitor product performance, user feedback, and iterate for continuous improvement.

Manage the backlog, prioritize features, and ensure timely delivery of product milestones.

Serve as the key point of contact between business stakeholders and the technical team.

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