Mave Health- Supply Chain & Production operation specialist

Company Description

Mave (https://mavehealth.com) is a consumer health technology company committed to enhancing brain performance through science-backed solutions. Our innovative wearable headset utilizes gentle, targeted stimulation (tDCS) to strengthen the brain's prefrontal cortex, supporting cognition and emotional regulation. Backed by over 25 years of research and hundreds of peer-reviewed clinical studies, our non-invasive technology helps users improve productivity, restorative sleep, and stress management in just 20 minutes a day. Mave empowers individuals to unlock their peak potential with safe and effortless solutions for everyday challenges. As Mave moves towards helping millions of individuals unlock their true potential, we are looking for a highly motivated individual who will be a key part of delivering our innovation to our customers

About the Role

We're looking for an Operations Lead to own end-to-end production and supply chain - from sourcing raw materials to shipping finished goods to customers in the US. You'll be responsible for ensuring quality, cost, and delivery timelines are consistently met. You should be comfortable operating in a fast-moving, unstructured environment where processes need to be built, not just followed. You'll need to balance speed with quality and think on your feet when things don't go as planned. This is not a desk job. You'll be splitting time between suppliers, our contract manufacturer, and coordinating with partners across geographies to keep production moving.

What You'll Do

Sourcing & Supplier Management

Manage relationships with existing suppliers while identifying and qualifying new ones

Negotiate with suppliers and OEMs on pricing, payment terms, quality standards, and delivery timelines to ensure operational efficiency and product quality

Establish and maintain supplier evaluation criteria to ensure consistency and reliability

Coordinate with the accounts team to ensure timely payments, and manage all purchase orders, proforma invoices, and commercial invoices

Cost & Efficiency

Drive cost optimisation across the value chain - from parts and raw materials through supply chain, warehousing, and shipping - to improve unit economics without compromising quality

Production & Quality

Implement and maintain structured production practices and continuous improvement methodologies (lean manufacturing, root cause analysis, mistake-proofing, failure mode analysis, etc.)

Own incoming and final quality control processes to ensure consistent product standards

Identify opportunities for assembly process improvements and automation

Collaborate with the design and engineering team to ensure products are designed for manufacturability

Logistics & Trade

Work with freight forwarders to ensure consignments are picked up and delivered on schedule

Coordinate with customs handling agents to resolve import-export queries

Ensure smooth domestic movement of raw materials across locations

Documentation

Create and maintain detailed production and process documentation

What We're Looking For

2+ years of experience in production, manufacturing, and/or supply chain operations

Hands-on experience working at a manufacturing or production facility, overseeing end-to-end processes from material inward through production to shipping finished goods to customers

Comfortable negotiating with suppliers and driving down costs without compromising on pre-defined quality standards

Someone comfortable being hands-on at the production floor and committed to ensuring finished goods ship on schedule

Strong communication skills in English - you'll be coordinating with international

suppliers and trade partners regularly

Ability to prioritise and resolve issues quickly and independently

Knows when to escalate and can drive decisions to closure

Comfortable with periodic inventory audits and obsolescence reviews

Bonus Points

Familiarity with any mechanical CAD software (e.g., SolidWorks)

Understanding of geometric dimensioning and tolerancing (GD&T)

Experience with electronic component or PCBA sourcing and BOM optimisation

What This Role Is Not

A desk job where you coordinate manufacturing activities over email

A role where you wait for issues in production, logistics, or procurement to resolve themselves

Implements make-shift (jugaad) solutions without considering the implications