Linqhaul-Technical Project Manager/ Technical Account Manager
Technical Product Manager/ Technical Account Manager
Location: Remote
Experience: 3-6 years
Function: Product Management | Customer Success | Platform Enablement
We're looking for a Customer-First problem solver who speaks both languages - tech and
business. Someone who preferably began their journey as a developer still thinks like one, but thrives on
helping customers win.
What You'll Do
Full Understanding of the Product Technical Architecture
Own the customer relationship post-go-live.
Work hand-in-hand with clients to understand their business processes, map technical workflows,
and ensure seamless adoption of our platform.
Dive deep into platform architecture, APIs, and integrations to diagnose issues and translate
them into actionable insights for both customers and internal teams.
Simplify complexity - explain technical matters clearly to non-technical stakeholders.
Collaborate with engineering, product, and operations to deliver proactive solutions - not just
reactive support.
Handle escalations with patience and professionalism, even when customers are tough.
Continuously analyze usage data and help customers derive maximum ROI from the platform.
What Makes You a Great Fit
You started out as a developer and later moved into customer-facing or solution roles.
Strong understanding of software platform architectures, API integrations, and data
workflows.
Ability to read between the lines - troubleshoot, isolate, and articulate technical issues .
Empathetic communicator with a calm, composed, and customer-first mindset.
Experience working with enterprise clients in SaaS / AI-based platforms preferred.
Excellent written and verbal communication skills.
Exposure to Python, NodeJS, Backend Development, Android Development, SQL,
Postman, and cloud platforms (AWS / GCP / Azure).
Why Join Us
Be part of a fast-scaling AI-driven logistics platform powering some of the largest industrial enterprises.
Work directly with customers solving real, high-impact challenges in automation, AI, and digital
transformation.
