Pibit.AI-Operation Manager

Role: Operation Manager

Exp: 5+yrs

Location: Bengaluru (US time zone)

About the Role:
As an operations manager, you will oversee multiple facets of real-time production operations,
manage risks, and ensure seamless coordination across teams. You will play a critical role in
designing and implementing scalable processes, analyzing performance data, and fostering
collaboration to achieve operational excellence. This role requires you to guide the team with
precision, focus, and a data-driven approach while maintaining high productivity standards.

Key Responsibilities:

Production Oversight and Risk Management
Monitor real-time document processing to ensure smooth execution and meet production
goals.
Identify and address risks to mitigate potential issues and minimize downtime.
Analyze real-time data, resolve operational challenges, and identify areas to improve
productivity.
Team Training and Development
Train and onboard new team members to handle operational tasks effectively.
Conduct upskilling initiatives to enhance team capabilities and maintain high performance.
Organize regular 1:1 sessions to provide feedback and support professional growth.
Process Design and Optimization
Design and implement scalable, KPI-driven processes to improve operational efficiency.
Leverage automation technologies and standardization practices to streamline workflows.
Collaborate with the product team to resolve technical issues and continuously improve
processes.
Coordination and Reporting

Lead daily sync-ups with the production team to ensure alignment on priorities and tasks.
Prepare and analyze production reports, using insights to recommend improvements.
Communicate operational updates and challenges to leadership, ensuring transparency and
clarity.
Experience working in a start-up environment will be considered a plus