Incred-Product Analyst

About InCred

InCred was founded by Bhupinder Singh in 2016. InCred is credit for Incredible India. We use technology and data-science to make lending quick, simple and hassle-free. We believe traditional ways of lending can exclude those most in need because of outdated, rigid and often inefficient processes. At InCred, we have simplified the lending process with a sharp focus on serving our borrowers' unique needs and circumstances - offering our customers a truly superior borrowing experience. Since its founding InCred has raised over $250 Million till date in funding from marquee investors such as Dutch development finance institution FMO, US-based asset manager Moore Capital, India, and Latin America-focused PE fund Elevar, and Alpha Capital, and lent more than $1 Billion in loans to individual borrowers, institutions, small and medium businesses till date.

InCred's vision:

To create a trustworthy, transparent, and highest integrity financial institution that positively advances the socio-economic well-being of lower middle class to middle-class Indian households while protecting the interests of all stakeholders

Location: - Bengaluru

Job Title: -

Product Analyst

As a member of the Product team, you will be:

Assisting our supply chain financing (SCF) business, by:

Conduct thorough analysis to understand the current processes and identify areas for improvement and optimization.

Work with the PM and stakeholders to continue to refine business requirement

Create, maintain and review business requirements as PRFAQ and Epics / User Stories in Jira.

Resolving user/partner issues, by:

Collaborating with Technical Support team members to properly triage and manage incoming inquiries to resolve in a timely manner

Gathering the required information necessary in order to best handle the technical issues

Owning the root cause fix of the issues and continually driving issues encountered down with a focus on automation and operations excellence

Willing to provide weekend coverage, if and when needed to handle emergencies

Presenting data-driven insights and analysis to non-technical stakeholders with excellent communication skills, both written and verbal.

Exhibiting strong problem-solving skills

Making timely updates about new feature releases to the documentation portal

Multitasking in a fast paced environment

Collaborating with cross-functional stakeholders to understand the business processes, formulate and complete end-to-end analysis

Qualifications:

An ideal candidate would have:

1+ years of experience as

A Product analyst (Banking/Fintech experience would be an added advantage),

OR,

A software developer

Intellectual curiosity and learning drive to create continuous improvement - a core value

Experience in collaborating with users and partners is preferred

Strong communication & management skills

Working knowledge of Excel/Google sheets

A great attitude and calm demeanour

Basic knowledge of APIs and SQL queries.

Interview Process

1st Round: Tele-screening by HR

2nd Round: Written assignment

3rd Round: Product thinking and Problem solving ability by Nirmal

4th Round: Culture fit by CTPO