Paramatrix Technologies Limited- Technical Support (SalesForce)

Requirement Technical Support (Salesforce)

Technology Technical Support, SalesForce, Devops

Experience (Years) 3 to 5 Years

Work Location: Thane

Job Description

Mandatory technical understanding of Salesforce for financial services.

Debug the Production issues/challenges

API's and should know how the salesforce works

Application support & Application security should be run by the candidates

Should work with Devops when required

Should work in the vendor onboarding/management process

It's not a development role but a pure support(L1,L2,L3) and operational execution role

Understanding of SFDC platforms for financial services

Regular follow ups, and in case of escalation reach out to the manager

Desired Profile

Must have hands-on experience with Salesforce (SFDC)

Experience working with DevOps tools/processes

Prior experience in Support and familiarity with Application

Security practices

Experience working with DevOps tools/processes is a plus

Excellent communication in verbal and written

Qualification Preferably Any graduate in relevant field