Easebuzz- AVP/ VP (SME)

Experience: Atleast 12 years of experience in driving sales (Note: Relevant Payments/Fintech

experience will be preferred)

Work Location: Delhi

Job Description:

Define and lead the end-to-end business strategy for the SME/Retail segment focused on scalable and low-cost acquisition, engagement, and monetization.

Build and manage strategic partnerships with platforms like Zoho, Wix, BigCommerce, Shopify, etc., as well as key players like YourStory, IndiaMART, and relevant ERP and developer partners.

Develop innovative GTM strategies to drive customer conversion, improve retention, and increase ARPU through value-added SaaS offerings.

Driving the sales on the leads and base provided by the marketing/ sales team

Collaborate closely with Product, Marketing, Sales, and Tech teams to drive initiatives that improve the experience and performance of the SME customer segment.

Driving product penetration in the existing base of the company

Entering partnership with other enterprises/ banks wherever there is a possibility to offer our solutions to the userbase of the prospect

Maintaining strong relationship in the ecosystem and act swiftly in case business opportunity arises

Taking feedback from the customers and feeding that back to the product and other respective teams for product upgrade

What we are looking for

- Strive to deliver Client Satisfaction.

- Ensured that the account plan aligned with client objectives and interests in order to exceed the client's expectations.

- Achieve Financial Results Managed financial aspects of account to ensure the plan is met or exceeded in both growth and profitability

- Addressed client needs and builds financial plans while striving to outperform and exceed prior profitability and revenues.

Desired Profile:

- 12+ years of experience, with a strong background in building or scaling SME-focused businesses. Prior roles in companies such as Shopify, Zoho, Wix, BigCommerce, Razorpay, or similar platforms are highly desirable

- Candidate with sales experience coupled with solutioning mindset

- Prior experience of driving business vertical will be a plus

- Excellent verbal + written skills to effectively communicate with various stakeholders

- Fuelled by a passion to succeed and never say die attitude

Job Functions

Sales

Business Development Industry

Information Technology & Services

Employment Type

Full-time