Incred-APM-LMS

Job Title

Associate Product Manager - LMS (Loan Management System)

Location: Mumbai

Roles and Responsibilities

We follow the philosophy here that Product folks are generic problem solvers. So, as an APM - LMS, you would have to ensure that the overall product principles are applied to this role as well, in addition to solving problems for Operations/Finance domains with respect to LMS requirements.

As a member of the Product team, you will be:

Scope, Prioritize, Deliver and Track:

Own yourself/help the Product manager to scope CRs from various business stakeholders while understanding their requirement and analyzing the data

Actively engage with cross functional stakeholders, understanding their working styles and priorities to ensure smooth collaboration and timely decision making

Partake in ongoing UATs to ensure that the delivery is smooth and has all sign offs

Assess periodically to ensure that there are no post production issues

Resolving stakeholder's issues, by:

Collaborating with LMS team members and business partners to properly triage and provide timely resolution to all queries/issues.

Building and maintaining strong working relationships with stakeholders across departments to drive alignment and quick resolutions.

Gathering the required information necessary to best handle technical and process related issues.

Owning the root cause fix of issues and continually driving issues encountered down, with a focus on automation, operational excellence, and proactive communication.

Setting up mechanisms in place to ensure that the issues do not repeat.

Willingness to provide weekend coverage, if and when needed, to handle emergencies.

AI-Driven Productivity:

Proficient in leveraging AI tools (such as Gemini, Lovable, Colab, NotebookLM, GitHub Copilot, or similar) for tasks like prototyping, BRD creation, data analysis, API documentation, and workflow automation.

Continuously explore and adopt AI-based solutions to improve stakeholder communication, decision-making speed, and operational efficiency.

Documenting, extensively:

Making timely updates about new feature releases to the documentation portal

Own and send release communications to all the stakeholders

Multitasking in a fast paced environment

Qualifications

An ideal candidate would have:

B.E/B.Tech/MBA; or a professional course - CA/CFA (finance background preferred)

Being a commerce graduate or an MBA Finance Graduate will be a plus

Working knowledge of LMS - with some experience on working with the same will be an

advantage

Financial Domain, Banking or Fintech lending experience would be an added advantage

Intellectual curiosity and learning drive to create continuous improvement - a core value

Basic product knowledge of Retail loans, Term Loans, Working capital loans

Strong communication & management skills

Working knowledge of Excel/Google sheets

A great attitude and calm demeanor