Head of Product department

Job Description - Head of Department- Product

Job Title: Head of Product

Location: Delhi,India

Experience: 10+ Years

Education: B.Tech/B.E + MBA (Mandatory)

Industry Preference: B2C App-Based Companies

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Position Summary:

We are seeking a dynamic and visionary Head of Product to lead our product strategy and execution. This role demands a seasoned professional with a proven track record of managing the full product lifecycle in fast-paced, growth-driven environments. The ideal candidate will be customer-obsessed, data-driven, and experienced in streamlining user onboarding and driving key growth metrics such as MAU, DAU, app downloads, and page views.

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Key Responsibilities:

Own and manage the end-to-end product lifecycle: from problem identification and product strategy to roadmap planning and execution.

Define and translate product vision into detailed requirements, user stories, and prototypes.

Drive innovation by deeply understanding customer needs (both B2B and B2C), identifying product gaps, and launching features that improve user experience and grow revenue.

Analyze competitor products to identify market opportunities and points of differentiation.

Collaborate closely with Engineering, Design, Marketing, and Sales teams to deliver high-impact features and products.

Work with Marketing and Sales to increase website traffic, qualified leads, and mobile app downloads.

Support data-driven decision-making across the product team by collecting and analyzing relevant metrics.

Ensure the right balance of resources and priorities across the product roadmap.

Identify and implement improvements to the existing user experience and platform performance.

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Requirements:

B.Tech/B.E + MBA from a reputed institution.

10+ years of experience in product management, with a strong focus on B2C digital products and mobile apps.

Demonstrated ability to lead high-performing cross-functional teams and deliver successful products to market.

Proven experience in driving engagement and growth metrics such as DAU, MAU, app downloads, and page views.

Hands-on experience with third-party marketing and analytics tools like Google AdWords, CleverTap, Branch, WhatsApp APIs, etc.

Strong analytical skills with the ability to translate data into actionable insights.

Excellent written and verbal communication skills, with strong presentation and public speaking abilities.

Familiarity with current digital product technologies; basic design skills are a plus.

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Preferred Qualities:

Entrepreneurial mindset with a bias for action.

Passion for creating exceptional user experiences.

Ability to thrive in a fast-paced, evolving environment.

About the company

Founded in 2012, our company began with a mission to transform the O2O (online-to-offline) tech space. Today, we are proud to be industry leaders, commanding over 60% of the market share with our pre-eminent CRM and Loyalty solutions.

At the heart of our offerings lie E-Gift Vouchers, enabling instant procurement and delivery through our advanced technology platform and skilled workforce. Our strategic partnerships with 190+ renowned brands have allowed us to offer our clients-and their networks-a wide and versatile bouquet of choices.

What do we do :

Streamline and simplify the loyalty programs of banking institutions through instant reward redemption solutions.

Automate business gifting of corporate houses that scales-up with the growth of the organization.

Catalyze employee engagement through digital gifting platforms for Reward and Recognition (R&R) programs.

Help businesses strengthen the professional bond with their channel partners (retailers, distributors, and wholesalers).

Boost the online promotions of brands by offering useful insights related to their end consumers.

Promote brand awareness and advocacy of our clients through white label solutions.

Enhance the shopping experience of shoppers through our D2C portal - with brand vouchers of 160+ brands.

Mission: To revolutionize the way businesses form connections with their partners and customers by utilizing the power of digital gifting, personalization, and cutting-edge technology.