Posted 12 June, 2026
Delivery Excellence
NR Consulting - India
Kolkata/ Noida/ Gurugram, IN
Full Time
Reference: 26-04686-2220-1
Title: Delivery Excellence
Location: Kolkata/ Noida/ Gurugram
Exp: 11+ yrs
Job Description:
Roles and Responsibilities:
" Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.
" Ensure the Continuous Improvement approach across Engagements and Centers
" Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
" Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)
" Supports process alignment based on best in class processes
" Balance Scorecard for leadership reporting
" Fosters the global sharing of innovation, new methodologies and benchmarking
" Support Big Data analytics and Cloud Computing services
Requirements:
" Should be at least BB certified with exposure to leading Lean Six Sigma projects
" Exposure to the current automation tools and its implementation
" Preferred with experience of 7+ years in driving process improvement, process transformation
" Should have knowledge on different RPA strategies & RPA products (certification added advantage)
" Advantage to have knowledge in:
" Dashboard & reporting tools like Power BI, Tableau, Qview
" Algorithms using R /Python/SAS programming
" Chatbots, Artificial intelligence, Process mining tools
" Cloud services & Analytics
" AGILE based project management
Location: Kolkata/ Noida/ Gurugram
Exp: 11+ yrs
Job Description:
Roles and Responsibilities:
" Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.
" Ensure the Continuous Improvement approach across Engagements and Centers
" Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
" Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)
" Supports process alignment based on best in class processes
" Balance Scorecard for leadership reporting
" Fosters the global sharing of innovation, new methodologies and benchmarking
" Support Big Data analytics and Cloud Computing services
Requirements:
" Should be at least BB certified with exposure to leading Lean Six Sigma projects
" Exposure to the current automation tools and its implementation
" Preferred with experience of 7+ years in driving process improvement, process transformation
" Should have knowledge on different RPA strategies & RPA products (certification added advantage)
" Advantage to have knowledge in:
" Dashboard & reporting tools like Power BI, Tableau, Qview
" Algorithms using R /Python/SAS programming
" Chatbots, Artificial intelligence, Process mining tools
" Cloud services & Analytics
" AGILE based project management
