Title: HRO Help Desk-Recruitment & Staffing
Location: Thane
Exp: 4-6Years
Job Description:
- Supervise team in managing HR queries and concerns.
- Monitor daily operations| allocate workloads| and ensure SLAquality standards are met.
- Handle major employee grievances and partner with HRER teams for resolution.
- Analyze helpdesk trends| prepare reports| and recommend improvements.
- Drive training| knowledge-sharing| and continuous learning within the team.
- Act as the key liaison between HR leadership and the helpdesk team.
- Promote a culture of accountability| collaboration| and employee-centric service delivery.
