Technical Consultant

About The Job:

• Support Project Managers deliver complex tech change projects to Adobe’s largest Enterprise customers as well as working independently.
• Develop and demonstrate deep domain expertise related to enterprise environments, use cases, Adobe products and offerings.
• Become the TSS Team’s main Subject Matter Expert on Automated User Management.
• Present user management solutions and options, including pros, cons and limitations.
• Provide guidance on best practices for LDAP, LDAPS, MSAD, Azure AD, Azure SCIM and the User Management API (UMAPI).
• Drive and document online discovery sessions with customers to capture requirements and environment details.
• Guide customers through setup, testing and go-live.
• Troubleshoot user management issues using the User Management Tool and MS Azure Connector.
• Expected knowledge of Python language required.
• Expected knowledge of Identity and SSO to provide setup guidance.
• Gain competent-level knowledge on Adobe Admin Console and Global Admin Console.

Essential Job Functions:
Operation and Approach

• Trusted Advisor to customers.
• Partner closely with customers to deliver a white glove experience.
• Identify and present viable options while being mindful of risks and future-proofing solutions.
• Engagements are not binary or fast-food fashion.
• Empathise with customer challenges and constraints.
• Provide the right level of information at the right time.
• Politely challenge customer requirements, requests and expectations when required.

• Lead and participate in production deployment activities.
• Troubleshoot and resolve issues escalated from production.
• Gain high-level knowledge of Adobe Sign Automated User Management.
• Licensing types and methods with focus on automated user provisioning.
• Deployment and packaging with focus on automated user provisioning.
• Enterprise Storage Management (ESM).
• Zero Touch.
• Admin Console migration and merging.
• Work Management Solutions.

Qualifications:

• Bachelor’s degree or above in Computer Science or related technical field.
• Strong work ethics and ability to operate independently and within project teams.
• Ability to adapt to changing projects, tasks and customer scenarios.
• Ability to work alone and collaboratively in teams.
• At least 5 years of experience in an international enterprise-level customer-facing role.
• Experience in Enterprise Support or as a Technical Consultant preferred.
• Proven troubleshooting and problem-solving skills.
• Ability to provide Python-related examples during interviews.
• Excellent English communication skills, written and verbal.
• Experience delivering presentations to large enterprise audiences.
• Enterprise infrastructure solution architecture experience.
• Knowledge of OAuth 2.0, OpenID Connect and SAML standards.
• Experience with Azure AD, ADFS, GoogleID, OKTA and Ping.
• Azure platform experience with related certifications.
• Basic knowledge of Python.
• Remote software distribution experience (SCCM, ARD) desirable.
• Windows application packaging and deployment experience desirable.
• Experience with Windows Virtualisation technologies including Citrix, RDP, App-V, Hyper-V, VMware Horizon and Windows Virtual Desktop.

How to Apply: Interested candidates are encouraged to respond or submit their updated resumes. For additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards:
Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit. VARITE offers a Candidate Referral Program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:
0–2 years INR 5,000
2–6 years INR 7,500
6+ years INR 10,000

About VARITE:
VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.