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Posted 12 June, 2026

Video Support

VARITE INDIA PRIVATE LIMITED
Jaipur, Rajasthan, IN Full Time
Reference: 26-12372-2522-2

Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

Essential Job Functions:
  • Executing all aspects of videoconferencing including call set up, end user training, troubleshooting, & follow through on escalation of trouble incidents occurring during call
  • Assist, as required, with the support (hands-on if necessary) of special events, high profile senior executive meetings, town halls requiring VC, as directed by client including but not limited to the following:
    Setting up, testing, operation, & tearing down of AV & VC equipment; (e.g., video data projection systems, computers, audio- & video conference equipment, microphones, video cameras, audio systems, & operation of integrated AV systems).
  • Perform up to second level problem determination.
  • Troubleshoot, assess, and coordinate equipment and systems repair as required.
  • Create, update, and resolve trouble tickets as assigned as well as monitoring queue.
  • Interface with technology vendors for equipment servicing, etc., whether warranty or routine maintenance.
  • Maintain conference room integrity in compliance with SOPs; perform regular preventive maintenance checks (e.g., either report or address troubles such as cable management issues, safety standards non-compliance, etc.).
  • Provide updates to usage statistics, issues and repair logs, or other collection/reporting systems.
  • Delivery of training and client support to end users in the operations of audiovisual systems.
  • Compile and maintain room and equipment inventory.
  • Ability to coordinate audiovisual activities with other Client facilities as required (e.g., Company/Department Communication Meetings, Special Events, etc.).
  • Create and modify user documentation and standard operation procedures (SOPs) as required.
  • Provide technical assistance and support to lead contact for all videoconferencing operations & maintenance.
  • Maintain understanding of current and new technology.
  • Interact in person, by phone, and/or e-mail directly with client management and end-users.
  • Recommend measures to improve performance and increase efficiency.
  • Prepare a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventative maintenance schedules is produced for the needs of the firm.
  • Coordinate with Multimedia Operations teams globally
Qualifications:
  • Exp: 5-8 years
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:
0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

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