Posted 12 June, 2026
Procurement Specialist Coupa Stabilization & Optimization (Team Lead)
VARITE INDIA PRIVATE LIMITED
Bangalore, Karnataka, IN
Full Time
Reference: 26-20298-2522-2
Company Name: VARITE India Private Limited
About The Client:
Client is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth
About The Job:
Required Skillsets
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
About The Client:
Client is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth
About The Job:
- Client is seeking a Team Lead for Coupa Stabilization and Optimization to support offshore operations.
- This role will focus on ensuring smooth post-implementation operations of the Coupa platform, providing L1 helpdesk support, driving process adherence, resolving transactional exceptions, and identifying opportunities for system and process optimization.
- Provide Level 1 (L1) helpdesk support for internal users navigating the Coupa platform and address supplier inquiries
- Support requisition-to-receipt processes, including requisition validation and approval in alignment with preferred suppliers
- Handle exceptions such as 3-way match discrepancies and tolerance failures, ensuring timely resolution
- Monitor system usage and identify opportunities for continuous improvement, with a focus on automation and efficiency
- Collaborate with internal Coupa L2 support teams for issue escalation and resolution
- Participate in testing and validation of Coupa system releases and updates
- Review and recommend updates to training materials and documentation based on system changes and user feedback
- Lead offshore team activities, ensuring service delivery quality and adherence to SLAs
- Track and report key operational metrics and performance indicators
Required Skillsets
- 5–8 years of experience in procurement operations, P2P processes, or Coupa support
- Strong hands-on experience with Coupa (or similar P2P platforms)
- Understanding of requisition-to-pay (R2P) lifecycle including invoicing and matching processes
- Experience handling 3-way match exceptions and invoice discrepancies
- Strong problem-solving and analytical skills
- Excellent stakeholder management and communication skills
- Experience in leading offshore teams or acting in a team lead capacity
- Ability to drive process improvements and automation initiatives
- Proficiency in Microsoft Office Suite, especially Excel
- Bachelor’s degree in Business, Supply Chain, Finance, or related field
- At client, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities.
- We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
- Client is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees.
- The more diverse and inclusive we are, the better our work will be.
- The duties and responsibilities described in this job description may not be a comprehensive list.
- Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
