Value Creation Lead (O2C)

About The Job:

• Head of Finance SSC.
• End to end leadership of Finance Shared Services (primary).
• Assume full leadership and accountability for Finance Shared Services operations, covering Record to Report (R2R), Order to Cash (O2C) and Procure to Pay (P2P) across all in scope geographies.
• Ensure Finance Shared Services operates as a high performing, well governed global operation, delivering reliable outcomes at scale.
• Lead, develop and retain a diverse, geographically distributed workforce, setting clear expectations for performance, capability uplift and accountability.
• Act as the senior point of accountability for Finance Shared Services with Group Finance leadership, regional finance leaders and the broader business.

Essential Job Functions:

• Continuous improvement & operational excellence (explicit primary expectation).
• Introduce and embed proven continuous improvement methodologies and tools (e.g. Lean, Six Sigma, operational excellence frameworks, visual management, root cause analysis, standard work, problem solving disciplines) across Finance Shared Services.
• Build Finance Shared Services capability in process thinking, data-driven decision making and structured improvement, reducing reliance on individual dependency.
• Establish a strong performance management cadence, including clearly defined KPIs, SLAs, service quality measures, and improvement backlogs.
• Drive measurable and sustained improvements in:
• Timeliness (e.g. close cycles, transaction turnaround times).
• Quality and accuracy.
• Exception and rework rates.
• Cost to serve.
• Control effectiveness and risk outcomes.
• Create a culture where continuous improvement is embedded in BAU, not treated as a one-off transformation activity.
• Leadership of value stream SMEs.
• Provide clear leadership and prioritisation to the three value stream leads (R2R, O2C, P2P), ensuring consistent application of improvement methodologies and operational standards and digital enablement across Finance Shared Services.
• Ensure the value stream leads are uplifting current state operational capability through structured continuous improvement tools, automation, analytics, and AI to drive productivity and controllership improvements.
• Ensure the value stream leads contribute high quality operational input into future state design, embedding automation-first, data-driven, and AI-enabled solutions.
• Resolve cross value stream issues, dependencies, and trade offs.
• Back Office Modernisation – operational input & transition.
• Act as the senior operational authority for Finance Shared Services into the Back Office Modernisation program.
• Ensure future state process and operating model designs are fit for purpose, aligned to adopt not adapt principles, and supported by controls and metrics.
• Lead readiness for ERP transition including people, process, and change adoption.
• Own safe transition to the future operating model.
• Stakeholder leadership & governance.
• Build relationships with Group Finance, regional leaders, auditors and stakeholders.
• Provide reporting on operational performance, compliance, audit findings, risks, and transformation progress.
• Ensure statutory compliance and enforcement of accounting policies.
• Represent Finance Shared Services in governance forums.
• Value Creation Lead (R2R).
• Establish current state baseline for accounting, reconciliations, reporting activities.
• Identify inefficiencies, duplication, and control gaps.
• Drive R2R improvements through standard work, controls, and quality assurance.
• Improve close timeliness, reconciliation quality, journal accuracy and audit readiness.
• Strengthen governance around master data and accounting rules.
• Support future ERP design and transition activities.
• Value Creation Lead (P2P).
• Baseline P2P performance including requisition to PO, invoice processing, approvals, and payments.
• Identify bottlenecks, control gaps, and inefficiencies.
• Drive improvements in cycle time, compliance, and supplier experience.
• Strengthen procurement and finance integration.
• Support future state design and centralisation.
• Lead readiness and transition activities including training and hyper care.
• Value Creation Lead (O2C).
• Analyse O2C performance including billing, receivables, disputes, and cash application.
• Improve DSO, ageing, billing accuracy, and exception management.
• Reduce manual rework and improve data quality.
• Support ERP design for receivables automation and centralisation.
• Define service catalogue, SLAs, and operating model.
• Support transition, training, and post go-live adoption.

Qualifications:

• Strong leadership experience in Finance Shared Services operations.
• Experience managing R2R, O2C and P2P at enterprise scale.
• Expertise in continuous improvement methodologies such as Lean and Six Sigma.
• Experience in ERP transformation and shared services transition programs.
• Strong stakeholder management and governance expertise.
• Ability to drive operational excellence and transformation initiatives.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

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About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.