Posted 12 June, 2026
Technical consultant
VARITE INDIA PRIVATE LIMITED
Pan India, Karnataka, IN
Full Time
Reference: 26-28449-2522-2
Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
ServiceNow ITOM & AIOps Responsibilities
Education & Experience
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- We are looking for an experienced ServiceNow ITOM Technical Consultant with strong AIOps expertise. The ideal candidate will have hands-on experience in implementing, configuring, and customizing ServiceNow ITOM modules, particularly Event Management, Client,HLA and working with enterprise monitoring and AIOps tools.
- This role requires strong technical depth, consulting mindset, customer-facing skills, and the ability to work across infrastructure, applications, and operations teams.
ServiceNow ITOM & AIOps Responsibilities
-
Implement, configure, and customize ServiceNow ITOM modules, including:
- Event Management
- Client,HLA
- CSDM CMDB
- Discovery
- Service Mapping
-
Oversee and implement:
- Event processing rules
- Event transforms
- Event automation
- Event auto-assignments
- Event views and dashboards
- Event integrations
- Lead enterprise adoption strategies for ServiceNow Event Management (MOM layer).
- Showcase Event Management and AIOps strategy to internal teams and leadership.
- Design and support advanced integrations and analytics use cases.
- Apply AIOps techniques and tools to optimize and automate IT operations.
- Work with alert correlation, noise reduction, analytics, and automation use cases.
- Support observability initiatives across infrastructure and applications.
- Provide consulting and operational support for ServiceNow ITOM and related tools.
- Work with monitoring tools such as ServiceNow ITOM, Truesight, Moogsoft, or Netcool.
- Attend customer meetings to review open and escalated issues.
- Provide regular status updates and technical guidance.
- Analyse complex customer issues and deliver step-by-step resolution documentation.
- Escalate issues appropriately when required.
- Support platform services, integrations, and analytics components.
- Hands-on experience with RHEL/CentOS and command-line system administration.
- Familiarity with MySQL and ability to write basic SQL queries.
-
Working knowledge of technologies such as:
- Nginx
- Apache Tomcat
- ElasticSearch
- RabbitMQ
- REST APIs
- JSON
- TCP/IP Networking
- Java JVM concepts
- Design, develop, and implement ServiceNow custom workflows, scripts, and integrations.
- Collaborate with cross-functional teams to gather and understand business requirements.
- Perform system testing and quality assurance activities.
- Provide ongoing support and enhancements for ServiceNow ITOM modules.
Education & Experience
- Bachelor’s degree in Engineering or a related discipline.
- 7+ years of experience in tools/infrastructure operations.
- 5+ years of hands-on experience in ServiceNow ITOM implementation, configuration, and customization.
-
Strong scripting skills:
- JavaScript (mandatory)
- Shell scripting
- Perl scripting
-
Experience with Event Management tools such as:
- ServiceNow ITOM
- Truesight
- Netcool
-
Hands-on experience with:
- MOM (Manager of Managers)
- Client (Agent Client Collector)
- HLA (Health Log Analytics)
- Operator Workspace
-
Strong experience with AIOps tools and techniques, including:
- Machine learning
- Data analytics
- Automation
-
Knowledge of:
- RabbitMQ
- Apache Tomcat
- MySQL
- ElasticSearch
- Solid understanding of IT Operations processes and best practices.
- Experience with ServiceNow workflows, scripting, and integrations.
- Knowledge of ServiceNow ITSM and CMDB.
- Strong working knowledge of monitoring tools such as SolarWinds and ITSM tools integrated with CMDB.
- Assist management with strategy, roadmaps, and future platform enhancements.
- ServiceNow ITOM certification – mandatory
- Additional ServiceNow or related certifications are a plus.
- Experience with CI/CD pipelines.
- Strong understanding of Infrastructure Operations.
- Experience creating High-Level Designs (HLDs) and Low-Level Designs (LLDs).
- Knowledge of security best practices in server configuration, development, and access controls.
- Development or testing background is an added advantage.
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
