Basic AP inquiries and issue handling
- Good knowledge on accounts principle and concepts
- Contact with customers via email and MS Teams on a day-to-day basis.
- Act as Voice of the Customer internally to represent customer needs and wants.
- Strong experience working with Excel/Spreadsheets.
- Excellent verbal and written communication skills and is a fluent speaker/writer in English.
- Provide and accept on time feedback on process training and ensure timely corrective action.
- To contribute to processing on need basis and ensure that targets in accordance with SOW are met
- Ensure adherence to Company Policies and Procedures
B. Com 2 - 4 years
Inquiry Handling; Basic Troubleshooting
