Posted 13 June, 2026
Department Manager
Diverse Lynx
Baroda,Gujarat
Full Time
Reference: 365_569689_16-00134
| EXPECTED END RESULTS | MAJOR ACTIVITIES |
| Guide our customers to look Awesome. | Highest level of customized and personal customer service possible to individual shoppers. |
| Provide advanced knowledge of products, services, and trends. | |
| Become trusted consultants for shoppers to given them enhanced buying experience. | |
| Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires. | |
| You help them become more Fashionable. | Follow-up, follow-through with customers and keep your commitments in order to maintain strong relationships. |
| Each personal shopping customer needs to feel as if they are only customer you have. | |
| Give each customer a lot of attention, getting to know their likes and dislikes. | |
| Use tact to find out the budget you need to work within. | |
| Delight Customers with a great Shopping experience | Listen well and communicate clearly |
| Show initiative to make sure you meet customers' needs | |
| Increased Customer Satisfaction | Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications. |
| Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires. | |
| Increased buying Frequency of High Value Customers | To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong relationships. |
| Increased sale | Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings. |
| Increased Average Bill Value | Focus on increasing the Item per ticket and Average Bill Value |
| Increased Items per Ticket of Target Customers | |
| Increase in membership base. | Educate non-members about the membership programs and encourage black card enrollments |
| Documentation |
