Delivery Assurance

What we look for in a candidate:
Hands on development experience or in-depth knowledge on any of the following technologies: Java / .net / Mainframe
Good exposure to tool usage - Engineering tools(Sonar Qube, Profiling tools, etc,.), Agile (JIRA, Rally, etc,.), Service Management tools (Service now, JIRA, Remedy)
Agile execution experience / exposure to models such as Scrum, Kanban, SaFe etc, knowledge of DevOps
Expertise in assessing Product and Service Quality (PSQ) and confidence to recommend best practices to improved PSQ
Knowledge of international quality models and standards such as ISO 9001, CMMI, ITIL, etc
Proficiency in auditing skills
Ability to understand the business / customer expectations and pain areas and align audits or assessments to Client risks up front
Project Management experience (estimation, scheduling, risk management, resourcing, etc.)
Knowledge on Industry trends and business context.
Ability to understand, interpret, correlate metrics and drive decisions
Ability to interpret contractual commitments and verify fulfillment
Ability to carry out structured Root Cause Analysis (RCA) and initiate Corrective and Preventive Action (CAPA)
Adopting a consulting /collaborative mindset
Collaborative working with multiple teams /stakeholders
Good verbal and written communication skills and an ability to articulate with conviction
The gravitas to convince stakeholders (both internal and customer) based on assessment findings
Good presentation and reporting skills
Analytical skills and certifications related to Agile, DevSecOps, Cloud and Digital Bets



Thanks & Regards,