French Specialist

Job Role: French Language Specialist
Job Location: DELHI Client
Required Skills: ? Acting as first line support to our corporate customers ? aiming to solve their technical queries by phone and email? Tracking, collating and responding to customer issues within agreed timescales? Escalating and liaising with our Technical Support (TS) in French for more complicated cases? Working closely with Service Account Managers, offshore & onshore team to help develop, grow, understand customer issues and help in Translation