Remote Desktop Support Engg-
Remote Support for EUC
Handle workplace related incidents escalated from service desk
Investigate on problem record when assigned
Perform remote break fix of devices
Participate in Major incident management call when workplace services are impacted
Perform mobile device management
provide support for user onboarding or offboarding activities
Perform software distribution, patching of end user clients (laptops & desktops only)
Perform metering of software installations vs license inventory
Configure and manage central mobile device management platform
Troubleshoot mobile device issues with registration, certificate issuance, etc.
Location- Pune
Yrs of Exp-4+Yrs
