Sr Support Engg

Sr Support Engg -

MS Teams

Application Support

Unified Communications

1. Will be required to work primarily on MS teams

2. Knowledge of Office365 application mainly MS Teams troubleshooting, PowerShell scripting, and general Office365 technical support and utilizing the same to work with MS client and users

3. Research, resolve, and respond to questions received via telephone calls and emails in a timely manner.

4. Will be required to demonstrate excellent professionalism and communication skills.

5. Should possess continuous improvement mindset where good is never good enough and the desire to raise the bar is a reason to come to work each day.

6. Will be required to work in Night and Late evening shifts

7. Critical thinking that supports your ability to accurately assess interactions, solve problems, and collaborate within our Quality framework and aligned to our Values

Nice to have skills (Top 2 only)

1. RAVE Tool

2. Solid communication skills

Location- Hyderabad

Yrs of Exp-4+Yrs