Posted 13 June, 2026
Enabler AI&A
Diverse Lynx
Chennai,Tamil Nadu,600001
Full Time
Reference: 365_569689_22-03357
| Upon successful on-boarding, you'll be playing 100% full time role with valid ESA allocation under "Delivery Excellence” business unit (** and NOT with CDB AI&A from ESA allocation perspective) |
| Delivery Excellence (DE) business unit is one of the biggest practice within Cognizant with ~ 6,000 associates serving various ADM / MDU / Service lines across globe |
| DE has three towers namely – Envision, Industrialize and Enable. Each towers have different functions and you'll be part of "DE – Enable” tower and would be catering / supporting CDB AI&A. |
| Name of the role would be "DE Enable PoC” - which'll make a person a real subject matter expert with robust knowledge acquired from both worlds – Project delivery and Delivery Excellence |
| An Internal / Non customer facing / Non delivery / Pure play process oriented role – Need to work independently with very minimal directions and report to Senior leadership team. |
| Prior CDB AI&A background with any specific technology tool expertise will be an added advantage, even though it's not mandatory. |
| Real PASSION towards DE is very much required - as the world of Delivery Excellence is purely process oriented and entirely different from conventional project delivery role. |
| Role doesn't stop just with audits. Depends upon situation, need to own and anchor DE initiatives such as Automation, CII, Innovations, PQR, CoD, Project reviews, SoW reviews, SLA reviews, etc. |
| Being a pure play process specific role, lot of follow-ups with stakeholders might need to be made for achieving monthly DE specific compliances. Hence flexibility on nature of work is required. |
| Every single DE module will come with Key Required Action (KRA) and Key Performance Indicators (KPI). You'll be measured based on individual business impact created against KRA's. |
| Role will have same level of work pressure or sometime even above project delivery role. To be very open, it's NOT a simple 09.00 to 06.00 white collar job as most of us imagine J |
| On an average, role would require minimum 9 hours of daily commitment as well as more than 150 % effort to cater various high priority business needs. |
| A typical business day would start by 09.30 AM IST. Should be able to participate various status meetings on the fly. |
| Analyzing huge volume of data and bring out very strong in-sights through impactful presentations is MANDATORY. |
| Strong willingness to work under AGILE mode is required - wherein work priorities would change on every day basis depends upon business need. |
| Assertive communication and relationship building skills is MUST as the role requires lot of liaising and interaction across multiple levels |
| Under this role, various projects with escalations and high risks have to be dealt. Hence Pro-active never-say-die attitude is required - rather than very slow and reactive. |
| Being associated with technology specific horizontal (CDB AI&A), flexible enough to get Upskilled or Cross skilled. |
| For competing with highly talented peers, very focused thrust to go beyond miles by taking up additional responsibilities is required. |
| With reference to YEA, your performance will be compared against the outcome of associates of same level part of entire DE business unit. Hence consistent business outcome is very important. |
| Promotion to next level immediately on the same year of joining DE business unit won't be practically feasible. |
| Chennai is the base location of overall team. Foot print across Pan India locations at Bengaluru, Hyderabad, Pune, Coimbatore, Gurgaon, Kolkata and Kochi. |
| This specific role DOESN'T have any ONSITE opportunities as we operate only within Offshore boundary. |
| If everything goes well towards successful on-boarding, a commitment of minimum 2 years of continued association with DE business unit is required.. |
